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Quality Best Practices for on-line services.

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Best Practice N°113- LevelLevel 2- Section after sales service

Description

The address and conditions for return of products (on site, workshop) are stated.

Objectives

Allows users to anticipate possible difficulties of use and/or functioning of goods or services provided.

Possible technical solutions:

Indicate in the general conditions information relative to conditions of return of distributed products.

Control methods:

Check in the general conditions that information relative to conditions of return of distributed products appear.

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Opquast is a service provided by Temesis. The Opquast Best Practices are elaborated in the Opquast Workshop(FR).