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Best Practice N°115- LevelLevel 2- Section after sales service
Description
The after sales service terms and conditions (prices, times, contact methods, etc.) are stated.
Objectives
Enables users to know the conditions of after sales assistance in the case of diffciulties.
Possible technical solutions:
State, in the general conditions of sale, all information relative to how after sale service works.
Control methods:
Check the general conditions for the presence of information relative to the after sales service terms and conditions.
Put these Best Practices to use.
Opquast is a service provided by Temesis. The Opquast Best Practices are elaborated in the Opquast Workshop(FR).