Best Practice N°140 - Level 1- Section reimbursment
Description
Conditions regarding return shipping costs are stated.
Objectives
Allows the users to know exactly what the risks involved are in the case of having to return a product.
Possible technical solutions:
State who will cover the cost of returning a product in the general conditions of sale.
Control methods:
Check for the presence of information that defines who will cover the cost of returning a product in the general conditions of sale.
Put these Best Practices to use.