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Best Practice N°142- LevelLevel 3- Section claims
Description
The method for making a claim and the way they are processed is stated on the site.
Objectives
Enables users to understand and anticipate any difficulties that might crop up in the course of the transaction.
Possible technical solutions:
State the procedure for making a claim and how it will be processed in the general conditions.
Control methods:
Check that information detailing the procedure for making a claim and how it will be processed are present in the general conditions.
Put these Best Practices to use.
Opquast is a service provided by Temesis. The Opquast Best Practices are elaborated in the Opquast Workshop(FR).